Proof and product identity
A valid invoice, model and serial number may be required. Tampered labels, unauthorised repair or missing identification can affect eligibility.
Warranty policy
Warranty Policy
Warranty is governed by the exact product, manufacturer, serial number, invoice and written terms. Divine Health Home Care assists with the applicable process but cannot expand a manufacturer warranty beyond its published coverage.
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Service route
The item may be inspected locally, collected, shipped or referred to an authorised service centre depending on brand and fault.
Data and accessories
Back up any user data where applicable and remove unrelated accessories unless requested. The company is not responsible for data loss during repair where the device stores data.
Divine Health Home Care
Discuss your requirement with our team
Share the product, rental, clinic, hospital or home-care requirement and delivery location. Our team will confirm suitable options, availability and next steps.