Coverage and carriers
Local medical equipment may be delivered by our operations team or an approved logistics provider. Courier shipping may be used for suitable packaged products.
Shipping policy
Shipping and Delivery Policy
The confirmed quotation or order specifies the applicable delivery method, charge, estimated timing and installation scope. Timelines are estimates until stock, payment and destination details are verified.
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Risk and inspection
Inspect packages and equipment at receipt. Visible transit damage or missing items should be recorded immediately with photographs and delivery acknowledgement.
Delays
Weather, traffic, access restrictions, carrier issues, manufacturer supply, verification or force-majeure events may affect delivery. The team will communicate material changes when known.
Divine Health Home Care
Discuss your requirement with our team
Share the product, rental, clinic, hospital or home-care requirement and delivery location. Our team will confirm suitable options, availability and next steps.