Coverage and carriers
Local medical equipment may be delivered by our operations team or an approved logistics provider. Courier shipping may be used for suitable packaged products.
Standard online delivery is ₹250 and is free for orders of ₹5,000 or more. Standard handling is up to one business day and transit is normally up to three business days. Special handling, express delivery, installation, oversized equipment or non-standard destinations may require a separate confirmed quotation.
Local medical equipment may be delivered by our operations team or an approved logistics provider. Courier shipping may be used for suitable packaged products.
Inspect packages and equipment at receipt. Visible transit damage or missing items should be recorded immediately with photographs and delivery acknowledgement.
Weather, traffic, access restrictions, carrier issues, manufacturer supply, verification or force-majeure events may affect delivery. The team will communicate material changes when known.
Share the product, rental, clinic, hospital or home-care requirement and delivery location. Our team will confirm suitable options, availability and next steps.