Return request
Submit the order reference, reason, photographs, packaging status and product condition through support. Do not ship an item without return authorisation.
Returns and refunds
Return and Refund Policy
Because many medical products are hygiene-sensitive, sterile, fitted or clinically used, returns are not automatically available. The order-specific written terms and product condition determine eligibility.
Verified productsTransparent pricingDelhi NCR support
Start a Return RequestNeed help? Call +91-9355-100-499
Inspection and resolution
After inspection, eligible cases may be resolved by repair, replacement, credit or refund. Non-eligible cases are returned or closed with reasons.
Refund amount
Approved refunds may be reduced by disclosed delivery, installation, pickup, payment, restocking, usage, damage or consumable costs already incurred.
Divine Health Home Care
Discuss your requirement with our team
Share the product, rental, clinic, hospital or home-care requirement and delivery location. Our team will confirm suitable options, availability and next steps.