Report promptly
Inspect the shipment at delivery and report damage, mismatch or missing items promptly with the invoice, packaging photographs and unboxing evidence where available.
Returns and refunds
Return and Refund Policy
Completed product sales are final, and change-of-mind returns are not permitted. This does not prevent a customer from reporting a damaged, defective, mismatched or incomplete delivery for inspection and an eligible warranty, repair, replacement or other resolution.
Verified productsTransparent pricingDelhi NCR support
Start a Return RequestNeed help? Call +91-9355-100-499
Non-returnable sales
Products sold are non-returnable and non-refundable for change of mind. Used, opened, fitted, customised, installed, sterile, hygiene-contact and consumable items are additionally restricted for safety reasons.
Resolution process
The product may need inspection by our team, the distributor or the manufacturer. Depending on eligibility, the resolution may be replacement, repair, credit, refund or rejection with reasons.
Divine Health Home Care
Discuss your requirement with our team
Share the product, rental, clinic, hospital or home-care requirement and delivery location. Our team will confirm suitable options, availability and next steps.