Divine Health Home Care — Medical Equipment Rental Agreement

Parties: Divine Health Home Care (“Provider”) and the named customer/renter (“Customer”).

Equipment and period

The equipment, accessories, serial number, rental plan, minimum period and delivery date will be recorded in the confirmed order or handover document.

Rent and security deposit

The Customer will pay rent, refundable security deposit, delivery, installation, consumable and other approved charges according to the confirmed order. Rental billing continues until an accepted return or pickup handover is completed.

KYC and information

The Customer confirms that submitted identity, address, prescription and contact details are accurate and authorises reasonable verification for rental fulfilment.

Use and care

The Customer will use the equipment only for its intended purpose, follow operating instructions, keep it dry and secure, and prevent unauthorised repair, tampering or sub-rental.

Clinical limitations

The Provider supplies equipment and support as agreed but does not replace a treating doctor, emergency service or continuous clinical supervision. Prescription devices must be used under qualified medical guidance.

Damage, loss and consumables

The Customer is responsible for loss, theft, missing accessories and damage beyond normal wear. Disposable items and consumables are normally non-returnable and separately chargeable.

Extension and late return

An extension requires approval before expiry. Continued possession without approval may be billed at the applicable rate and may affect the security deposit.

Return and pickup

The Customer will request return/pickup, provide access and return all listed accessories. The rental closes only after pickup, inspection and account reconciliation.

Refund and deductions

The refundable deposit balance is processed after inspection and settlement. Documented rent, damage, cleaning, missing items, logistics or other agreed dues may be deducted.

Acceptance

Submitting a rental checkout with the acceptance checkbox records electronic acceptance of these standard terms, subject to the final order-specific agreement.