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Terms & Service Policy

Terms & Conditions

Please read these terms carefully before renting or purchasing medical equipment from Divine Health Home Care.

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Overview

Terms & Conditions – Medical Equipment Rental Services by Divine Health Home Care

These Terms & Conditions govern the rental of medical equipment provided by Divine Health Home Care in Noida, Delhi & Ghaziabad. By renting equipment from us, you agree to the following terms.

1
Service Availability
  • The medical equipment rental service is available in Noida, Delhi & Ghaziabad.
  • Equipment is provided based on availability at the time of booking.
2
Rental Pricing & Payment
  • The rental price varies based on the rental duration (daily, weekly, or monthly) and will be communicated at the time of booking.
  • A security deposit may be required, which will be refunded upon return of the machine in good condition.
  • Full rental payment must be made before or at the time of delivery.
  • Late payment charges may apply for overdue payments.
  • Rental item amount will not be adjusted towards the item’s selling price (if the customer wishes to purchase the rental item).
3
Equipment Usage & Maintenance
  • The equipment is to be used only for its intended medical purpose and must be handled with care.
  • The user/family is responsible for keeping the machine in good condition.
  • Customers must not tamper, modify, or attempt to repair the equipment. Any issues must be reported to Divine Health Home Care immediately.
  • Customers are responsible for regular maintenance and cleanliness of the rented equipment.
4
Delivery & Pickup
  • Standard delivery charges would be applicable based on location.
  • At the end of the rental period, the customer must return the equipment on the agreed date. Late returns may be subject to additional charges.
  • If the customer requests early pickup, no refunds will be provided for the unused rental period.
5
Damage & Liability
  • The customer is responsible for any damage, loss, or misuse of the rented equipment.
  • In case of any damage, loss, or misuse of the equipment, repair or replacement costs will be deducted from the security deposit or charged separately.
  • Divine Health Home Care is not liable for any injury, complications, or adverse effects arising from misuse, improper handling, or medical complications related to equipment use.
6
Cancellation & Refund Policy
  • Cancellation before delivery: A cancellation fee may apply.
  • No refunds will be issued after the machine has been delivered and rented out.
  • In case of early return before the rental period ends, no refunds will be provided for unused days.
1
Emergency Support & Assistance
  • Customers can contact our support team for guidance on machine usage and troubleshooting.
  • Customers must report any malfunction or operational issues immediately for troubleshooting or replacement.
  • If the equipment malfunctions due to a technical issue, Divine Health Home Care will provide a replacement (subject to availability).
8
Modification & Termination of Service
  • Divine Health Home Care reserves the right to modify pricing, terms, or discontinue services at any time without prior notice.
  • If the equipment is not returned or payments are pending, legal action may be taken.
9
Acceptance of Terms
  • By renting the medical equipment, the customer agrees to abide by these terms and conditions.
  • Divine Health Home Care reserves the right to refuse service to any individual who does not comply with these terms.

Need Help?

For booking assistance, rentals, billing or support contact:

+91 9355100499

info@divinehealthathome.com

We are dedicated to providing safe, reliable, and affordable home healthcare solutions.

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Our support team is available to guide you.

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