Terms & Conditions

Terms & Conditions – Medical Equipment Rental Services by Divine Health Home Care

These Terms & Conditions govern the rental of medical equipment provided by Divine Health Home Care in Noida, Delhi & Ghaziabad. By renting equipment from us, you agree to the following terms:

1. Service Availability:

The medical equipment rental service is available in Noida, Delhi & Ghaziabad.
Equipment is provided based on availability at the time of booking.

2. Rental Pricing & Payment:

The rental price varies based on the rental duration (daily, weekly, or monthly) and will be communicated at the time of booking.
A security deposit may be required, which will be refunded upon return of the machine in good condition.
Full rental payment must be made before or at the time of delivery.
Late payment charges may apply for overdue payments.
Rental item amount will not be adjusted towards the item’s selling price (if the customer wishes to purchase the rental item).

3. Equipment Usage & Maintenance:

The equipment is to be used only for its intended medical purpose and must be handled with care.
The user/family is responsible for keeping the machine in good condition.
Customers must not tamper, modify, or attempt to repair the equipment. Any issues must be reported to Divine Health Home Care immediately.
Customers are responsible for regular maintenance and cleanliness of the rented equipment.

4. Delivery & Pickup:

Standard delivery charges would be applicable based on location.
At the end of the rental period, the customer must return the equipment on the agreed date. Late returns may be subject to additional charges.
If the customer requests early pickup, no refunds will be provided for the unused rental period.

5. Damage & Liability:

The customer is responsible for any damage, loss, or misuse of the rented equipment.
In case of any damage, loss, or misuse of the equipment, repair or replacement costs will be deducted from the security deposit or charged separately.
Divine Health Home Care is not liable for any injury, complications, or adverse effects arising from misuse, improper handling, or medical complications related to equipment use.

6. Cancellation & Refund Policy:

Cancellation before delivery: A cancellation fee may apply.
No refunds will be issued after the machine has been delivered and rented out.
In case of early return before the rental period ends, no refunds will be provided for unused days.

7. Emergency Support & Assistance:

Customers can contact our support team for guidance on machine usage and troubleshooting.
Customers must report any malfunction or operational issues immediately for troubleshooting or replacement.
If the equipment malfunctions due to a technical issue, Divine Health Home Care will provide a replacement (subject to availability).

8. Modification & Termination of Service:

Divine Health Home Care reserves the right to modify pricing, terms, or discontinue services at any time without prior notice.
If the equipment is not returned or payments are pending, legal action may be taken.

9. Acceptance of Terms:

By renting the medical equipment, the customer agrees to abide by these terms and conditions.
Divine Health Home Care reserves the right to refuse service to any individual who does not comply with these terms.

📢 For more details or assistance, contact our customer support team.
We are dedicated to providing safe, reliable, and affordable home healthcare solutions! 🏥💙