Terms & Conditions – Medical Equipment Rental Services by Divine Health Home Care

These Terms & Conditions govern the rental of medical equipment provided by Divine Health Home Care in Noida, Delhi & Ghaziabad. By renting equipment from us, you agree to the following terms:

1. Service Availability:

• The medical equipment rental service is available in Noida, Delhi & Ghaziabad.
• Equipment is provided based on availability at the time of booking.

2. Rental Pricing & Payment:

• The rental price varies based on the rental duration (daily, weekly, or monthly) and will be communicated at the time of booking.
• A security deposit may be required, which will be refunded upon return of the machine in good condition.
• Full rental payment must be made before or at the time of delivery.
• Late payment charges may apply for overdue payments.
• Rental item amount will not be adjusted towards the item’s selling price (if the customer wishes to purchase the rental item).

3. Equipment Usage & Maintenance:

• The equipment is to be used only for its intended medical purpose and must be handled with care.
• The user/family is responsible for keeping the machine in good condition.
• Customers must not tamper, modify, or attempt to repair the equipment. Any issues must be reported to Divine Health Home Care immediately.
• Customers are responsible for regular maintenance and cleanliness of the rented equipment.

4. Delivery & Pickup:

• Standard delivery charges would be applicable based on location.
• At the end of the rental period, the customer must return the equipment on the agreed date. Late returns may be subject to additional charges.
• If the customer requests early pickup, no refunds will be provided for the unused rental period.

5. Damage & Liability:

• The customer is responsible for any damage, loss, or misuse of the rented equipment.
• In case of any damage, loss, or misuse of the equipment, repair or replacement costs will be deducted from the security deposit or charged separately.
• Divine Health Home Care is not liable for any injury, complications, or adverse effects arising from misuse, improper handling, or medical complications related to equipment use.

6. Cancellation & Refund Policy:

• Cancellation before delivery: A cancellation fee may apply.
• No refunds will be issued after the machine has been delivered and rented out.
• In case of early return before the rental period ends, no refunds will be provided for unused days.

7. Emergency Support & Assistance:

• Customers can contact our support team for guidance on machine usage and troubleshooting.
• Customers must report any malfunction or operational issues immediately for troubleshooting or replacement.
• If the equipment malfunctions due to a technical issue, Divine Health Home Care will provide a replacement (subject to availability).

8. Modification & Termination of Service:

• Divine Health Home Care reserves the right to modify pricing, terms, or discontinue services at any time without prior notice.
• If the equipment is not returned or payments are pending, legal action may be taken.

9. Acceptance of Terms:

• By renting the medical equipment, the customer agrees to abide by these terms and conditions.
• Divine Health Home Care reserves the right to refuse service to any individual who does not comply with these terms.

📢 For more details or assistance, contact our customer support team.
We are dedicated to providing safe, reliable, and affordable home healthcare solutions! 🏥💙